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Navigating the Technology Journey Towards People-Centric Procurement – Leading


bodies and organizations are constantly looking for ways to improve operational efficiency, reduce costs, and enhance customer experience. One area where significant progress can be made is in procurement. By leveraging technology and adopting a human-centered approach, procurement processes can be streamlined, making them more efficient and effective.

Focusing on the human element in procurement means understanding the needs and preferences of both internal stakeholders and external suppliers. By engaging with these stakeholders and incorporating their feedback into the procurement process, organizations can ensure that the solutions they implement are not only technologically advanced but also user-friendly and intuitive.

One key aspect of human-centered procurement is the use of digital platforms and tools to facilitate communication and collaboration between buyers and suppliers. These platforms allow for real-time information sharing, rapid decision-making, and improved transparency throughout the procurement process. By leveraging artificial intelligence and machine learning, organizations can also automate routine tasks, freeing up procurement professionals to focus on more strategic activities.

In addition to improving efficiency and effectiveness, human-centered procurement can also lead to cost savings and risk mitigation. By fostering strong relationships with suppliers and understanding their capabilities and limitations, organizations can negotiate better deals and mitigate potential supply chain disruptions. This not only benefits the organization but also creates a more sustainable and ethical procurement ecosystem.

Overall, the technology path to human-centered procurement is about putting people first. By prioritizing the needs and preferences of stakeholders, organizations can create a procurement process that is not only efficient and cost-effective but also user-friendly and ethical. It is this human-centered approach that will ultimately drive success in procurement and help organizations achieve their strategic objectives.

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